Customer satisfaction is our prime motive. If you are not completely satisfied with an item you purchased, you may return it and we will refund your purchase if it is eligible.

Eligibility on unopened, unsed products are a 7 day money-back guarantee.  Open/Used Products may be exchanged if defective within the same 7-day period.  Please note that damaged packaging upon return shipping may constitute a re-stocking fee.

How to Return or Exchange a Purchase?

You may return your purchase by mail. Simply fill out the Return Form enclosed in your package (to avoid any delay in processing your refund, please ensure the form is thoroughly completed). Please mail the completed form, original invoice and the item(s) you wish to return to the address on the form.

Please note that you are responsible for all shipping and handling costs when effecting a return.
If you wish to exchange your purchase, please follow the above return procedures and place a new order for the correct product.

You can always contact us if you have questions or need assistance with the form.

Do to our great prices, discounted products are not eligible for refund.    We will gladly exchange your product if defective.

Returns are accepted at:

RyCon  -  Attn Return Dept

4605 Thane Ct

Apex NC  27709